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Case Study
December 2024 8 min read
Spoiled Agent Case Study: Building a Travel Agent Platform with .NET Core
Discover how we built Spoiled Agent, a comprehensive travel agent platform serving 50,000+ North American Travel Agents with .NET Core, Razor Pages, and modern web technologies.
PT
prmInfotech Team
Web Development Experts
Spoiled Agent is an information booth platform designed specifically for Travel Agents to access supplier incentives and agent rates in one centralized location. Built with .NET Core and Razor Pages, the platform serves over 50,000+ North American Travel Agents with weekly e-blasts and 24/7 access to promotional information.
Table of Contents
1. Project Overview
Travel Agent Information Platform
Spoiled Agent serves as a centralized information booth platform that allows Travel Agents to access a variety of Supplier Incentives and Agent Rates in one central place. The platform is designed to make Travel Agents' lives easier with 24/7 access to promotional information and special rates.
Project Details
- Duration: 6 months
- Team Size: 8 developers
- Platform: Web Application
- Status: Live & Active
- Users: 50,000+ Travel Agents
Business Impact
- Centralized supplier access
- Cost-effective marketing for suppliers
- 24/7 promotional information access
- Weekly automated e-blasts
- Enhanced agent booking capabilities
Target Audience
- Over 50,000+ North American Travel Agents
- Travel Suppliers seeking cost-effective marketing
- Travel industry professionals and managers
- VIP members with enhanced access
2. Technology Stack
Core Technologies
We leveraged modern .NET technologies to build a scalable, secure, and high-performance travel platform.
.NET Core
Cross-platform web framework
Razor Pages
Server-side web framework
MS SQL Server
Relational database
MongoDB
NoSQL for analytics
Additional Technologies
Supporting technologies that enhance the platform's functionality and user experience.
Frontend Technologies
- HTML5 and CSS3 for responsive design
- JavaScript for interactive features
- Bootstrap for UI components
- AJAX for dynamic content loading
Infrastructure
- IIS for web server hosting
- Windows Server for deployment
- SSL certificates for security
- CDN for content delivery
3. Major Modules
Supplier Management Module
Comprehensive supplier profile management with market-specific branding and location support.
- Manage supplier profiles and contact information
- Add market-specific logos (Canada, USA, French)
- Assign managers for VIP pages and special access
- Manage multiple supplier locations and territories
Page Elements & Content Management
Dynamic content management system for promotional materials and market-specific information.
- Add page elements for specific markets and regions
- Set up promotional content with start/end dates
- Configure promotion types and targeting criteria
- Manage content visibility and scheduling
Banner Management System
Dynamic banner system with redirection capabilities and type-based management.
- Add and manage banners for suppliers
- Select banner types and positioning
- Configure redirection links and tracking
- Manage banner visibility and scheduling
4. Key Features
Core Platform Features
The platform includes comprehensive features designed to serve both Travel Agents and Suppliers with centralized access to promotional information and management tools.
Weekly E-blasts
Automated email campaigns
24/7 Access
Round-the-clock information
Supplier Management
Comprehensive profiles
Advanced Features
Additional features that enhance user experience and platform functionality.
Agent Management
- Self-registration system for agents
- Manager profile management
- Password update functionality
- VIP membership options
Analytics & Logging
- User behavior tracking
- Performance monitoring
- Data analytics with MongoDB
- Comprehensive logging system
5. Development Process
Agile Development Methodology
We followed an agile development approach with regular sprints, continuous integration, and iterative improvements.
Development Phases
- Requirements gathering and analysis
- System architecture design
- Database schema development
- Core module implementation
- Testing and quality assurance
- Deployment and maintenance
Team Collaboration
- Daily standup meetings
- Sprint planning and reviews
- Code reviews and pair programming
- Continuous integration/deployment
- Regular client feedback sessions
6. Challenges & Solutions
Scalability Challenges
Handling 50,000+ concurrent users and managing large volumes of promotional data.
- Implemented efficient database indexing and query optimization
- Used caching strategies for frequently accessed data
- Optimized image loading and content delivery
- Implemented pagination for large datasets
Multi-Market Support
Supporting different markets (Canada, USA, French) with localized content and branding.
- Implemented market-specific content management
- Created flexible branding system for different regions
- Developed localization support for multiple languages
- Built region-specific promotional targeting
Integration Complexity
Integrating multiple systems and ensuring seamless data flow between components.
- Designed modular architecture for easy integration
- Implemented robust API endpoints for data exchange
- Created standardized data formats and protocols
- Built comprehensive error handling and logging
7. Project Results
Platform Success Metrics
The Spoiled Agent platform has successfully connected over 50,000+ North American Travel Agents with suppliers, delivering exceptional value for both agents and suppliers.
50,000+ Users
Active travel agents
Weekly E-blasts
Automated campaigns
24/7 Access
Round-the-clock platform
Business Impact
The platform has delivered significant value to both travel agents and suppliers, creating a win-win ecosystem.
For Travel Agents
- Centralized access to supplier information
- Time-saving promotional discovery
- Enhanced booking capabilities
- Regular updates on new offers
For Suppliers
- Cost-effective marketing channel
- Direct access to travel agents
- Targeted promotional campaigns
- Analytics and performance tracking
Conclusion
The Spoiled Agent platform represents a successful implementation of modern web technologies to solve real-world business challenges in the travel industry. By leveraging .NET Core, Razor Pages, and a robust database architecture, we created a scalable solution that serves over 50,000+ travel agents.
The project demonstrates the power of well-architected web applications in connecting businesses and professionals, creating value for all stakeholders while maintaining high performance and user satisfaction. The platform continues to evolve and serve the travel industry with innovative features and reliable service.
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